Position: Gas Station / Fuel Center Manager
Description: Lead and support both staff and supervisors, addressing any concerns that arise among the team or with customers. Ensure the best customer service in an effective and timely manner. To consistently uphold CTP’s Obvious Choice standards in both products and service. Provide guidance, training, and encouragement to team members, creating a positive and enjoyable work environment. Ensure all company standards are achieved and drive the location toward its profitability goals. Starting pay is $58,000/year.Tasks & Responsibilities:
- Possess a thorough knowledge of department services, including the convenience store, Minnesota Reflections, Voyageur Video games, fuel center, and general custodial responsibilities.
- Interview and hire candidates you feel will help grow your department and this company.
- Communicate goals and expectations with all members of your team in a clear and professional manner.
- Express ideas and concerns with General Manager as efficiently as possible.
- Ensure fast, friendly service is delivered at all times.
- Work closely with the Inventory Manager to ensure we are carrying the optimum inventory levels on a year-round basis.
- Maintain a strong working knowledge of the various computer/register systems and accounting methods for balancing till.
- Find creative ways to mentor and motivate coordinators and employees.
- Maintain consistent training practices/manuals for coordinators and employees.
- Understand, utilize, and teach Clearwater Travel Plaza’s theories of Business Operations.
- Maintain the highest standards of cleanliness and consistently exceed standards set by the health department.
- Lead by example and demonstrate positive attitudes and professionalism.
- Anticipate and communicate operating expenses for the department as it relates to equipment, maintaining and improving operations.
About CTP
The Clearwater Travel Plaza is a full-service travel center that strives to provide exceptional products and excellent service to our diverse population of customers—professional truck drivers, local residents, and tourists alike. We meet our customers’ needs in the areas of food, fuel, clothing and gifts, and information. The Plaza prides itself on an “Obvious Choice” mentality—where only the highest standards will do. From trendy product lines and unique books & gifts, to donuts with a reputation, to our diverse restaurant and pub menu offerings, to our most valuable resource—our employees.
We offer food, gas, and gift shop discounts. We also offer medical, health savings account, dental, vision, AFLAC supplemental insurance, and a company matching 401(k).
CTP employees are the key to our business. We look for candidates who thrive in a fast-paced environment, enjoy working as a part of a team, demonstrate superior attitudes, maintain a flexible availability suitable for a retail schedule, and act honestly and with integrity. Candidates must maintain a neat and clean appearance while adhering to CTP’s uniform policy and must be able to speak, understand, read, and write English. Employees must also deliver exceptional customer service, regardless if they have direct or indirect customer contact. We look for hard-working candidates who can demonstrate that fun and professionalism go hand-in-hand, which delivers the customer experience that we have become known for. If you meet these criteria, we would love for you to join our team!
We offer open interview every Tuesday from 3-5pm. Come in with your resume or fill an application out on site and receive an open interview!
